About WorkCare

We are a U.S.-based, physician-directed occupational health services company with global outreach.

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We help employers manage employee health by:

  • Focusing on employee well-being, regulatory compliance and business objectives
  • Promoting work as a therapeutic activity with physical and behavioral health benefits
  • Identifying and addressing exposure hazards that may pose a threat to health
  • Providing care guidance at the onset of work-related injuries and physical discomfort
  • Lowering workers’ compensation claim rates
  • Being present 24/7 via consultation, onsite operations and telehealth applications
  • Treating every encounter as an opportunity to improve productivity and quality of life

Leadership Sets Us Apart

Our team of board-certified occupational physicians provides strategic oversight in keeping with best clinical practices. Physician leadership sets us apart from other organizations. In addition, our clinical personnel include occupational health nurses, nurse practitioners, physician assistants, athletic trainers and paramedics.

WorkCare’s business operations are managed by executives and subject matter experts with extensive experience in diverse industry settings, information technology, business innovation and customer relations.

The WorkCare Way

Everyone at WorkCare is personally invested in the success of our clients, who collectively employ more than 1 million people around the world. We care deeply about the health, safety and well-being of job applicants and employees so they can be productive, support themselves and their families, contribute to their communities and enjoy quality of life throughout their careers. In turn, this promotes business sustainability.

We refer to our organizational culture and company philosophy as the WorkCare Way. What does this mean?

Mission

Protecting and Promoting Employee Health…from hire to retire. Work Matters. Health Counts.

Vision

Be the leading occupational health services company, recognized as a consistent, authoritative, innovative and responsive resource on all aspects of employee health management across the care continuum.

Values

We know that working in a capacity that matches capabilities is good for people – physically, mentally, socially and financially.

When a company retains WorkCare as its occupational health services partner, it sends a positive message to employees. Recruitment, retention and morale improve when employees know their employer is invested in them. They are motivated to become engaged in their own health, and if they observe a hazardous condition or experience an incident, more likely to report it so interventions can be immediately implemented.

Effective employee health management is cost-effective. Our clients experience measurable declines in:

  • Work-related injuries and illnesses
  • Days Away, Restricted or Transferred (DART) rates
  • Workers’ compensation claims
  • Medical care costs
  • Short- and long-term disabilities
  • Litigation

In essence, working promotes health and well-being.

History

Peter P. Greaney, M.D., had a busy occupational medicine practice in Orange County, Calif., when he established WorkCare, Inc. as a consulting firm in the early 1980s. The goals was to help employers address employee health management challenges and meet regulatory requirements. Since then, WorkCare has grown in response to customer needs.

WorkCare initially developed a network of qualified medical providers in the U.S. and Canada to perform medical surveillance exams while managing all administrative aspects of medical monitoring and results for client companies. The network has since grown to more than 4,500 clinics. We manage more than 100,000 clinical transactions a year and safely maintain all related records.

In 1998-99, an engineering firm asked us if we could help it manage work-related injuries more effectively. We subsequently developed our Incident Intervention 24/7 telehealth triage program.

Consulting M.D.s and Onsite Services & Clinics (including Bio-Ergonomic Surveillance, Industrial Athlete and Industrial Massage programs) soon followed as logical extensions of our medical surveillance and injury management solutions. In addition, we have provided customized leave-of-absence services for a major wholesaler for many years. In 2019, we created a new division, Leave & Disability Clinical Support, at the request of one the world’s largest distribution companies.

“We’re still going strong!”

Success Stories

“There are physical and mental health benefits associated with empowering employees to make informed decisions about their own care in the event of a non-serious injury.”

Food Casual Restaurant Chain
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Success Stories

“Thousands of employees doing physically strenuous and mentally demanding work depend on WorkCare to help keep them healthy, safe and on the job.”

Oil and Gas Petrochemical Construction Site
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Success Stories

“The WorkCare team brings integrity to our program and has taken it to the next level. WorkCare is much more than a staffing-only model.”

Manufacturing Manufacturing
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Success Stories

"We collaborate on injury prevention and management solutions across the care continuum with our innovative utility partners."

Energy Utilities
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Giving

WorkCare contributes to organizations that promote excellence in occupational safety and health and services for at-risk youth.

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Technology & Security

Our team is dedicated to ensuring a safe and secure information technology environment; it’s the backbone of all that we do.

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FAQ: Managing Drug-and-Alcohol Screening Programs

Account Management

Our Medical Exams and Travel division has a dedicated drug-and-alcohol testing team that learns about each client’s specific testing requirements. We assist with customized program facilitation and act as an employer’s administrative back office by:

  • Scheduling drug screen appointments
  • Reporting and recording results
  • Providing employee clearance notifications
  • Consolidating pricing and billing
  • Overseeing testing consortia and random pools
  • Facilitating Medical Review Officer (MRO) review of results and donor follow-up
Collections

During business hours, we refer job applicants and employees to the client’s preferred collection site, or if there is no preference stated, a conveniently located facility. Alternatively, an onsite clinic (as available) or local collector with an in-house laboratory may be utilized. Collection sites are required to use approved testing kits containing chain-of-custody collection forms and instructions for completing the collection process.

We understand that an employer may occasionally have a need for after-hours drug screening. A timely response largely depends on the location and circumstances. On request, we are prepared to assist clients with managing possible solutions such as:

  • Requiring certain employees to carry cab packs (portable, sealed collection kits)
  • Using third-party or company personnel who are qualified to perform onsite collections
  • Identifying nearby specimen collection locations with extended or 24-hour services

During business hours, we refer job applicants and employees to the client’s preferred collection site, or if there is no preference stated, a conveniently located facility. Alternatively, an onsite clinic (as available) or local collector with an in-house laboratory may be utilized. Collection sites are required to use approved testing kits containing chain-of-custody collection forms and instructions for completing the collection process.

Specimen Handling

On the day of collection, specimens are shipped via a secure delivery method to a Substance Abuse and Mental Health Services Administration (SAMSHA)-certified lab under contract with WorkCare.

Results Reporting and Security

Test results are confidentially reported to a designated company representative. Negative results typically are available within 24 hours of lab receipt of the specimen. Non-negative results are usually available within 24 to 48 hours of receipt. Final confirmation is generally available within three days.

We use specialized software to generate reports, track results and as requested by the client, randomly select employees for testing. WorkCare is fully compliant with random-selection, donor privacy and IT security rules.

Medical monitoring programs apply to job applicants or employees who are at risk of exposure to hazardous conditions or substances. We take our role in this protection process seriously. The Medical Exams & Travel team is dedicated to making sure exams and results are handled in an accurate, timely and secure way.

 

“When we keep it simple and do what’s right for the employee, all the other benefits of our Incident Intervention program naturally fall into place.”

Peter P. Greaney, M.D
Executive Chairman and Chief Medical Officer, WorkCare


Watch Video
to learn more


Watch Video
to learn more

Medical monitoring programs apply to job applicants or employees who are at risk of exposure to hazardous conditions or substances. We take our role in this protection process seriously. The Medical Exams & Travel team is dedicated to making sure exams and results are handled in an accurate, timely and secure way.

Results from baseline and periodic exams provide comparisons to help identify and manage exposure risks before they result in injury or illness. A change in health status provides the information needed to develop workplace protections and targeted medical interventions.

“When we keep it simple and do what’s right for the employee, all the other benefits of our Incident Intervention program naturally fall into place.”

Peter P. Greaney, M.D
Executive Chairman and Chief Medical Officer, WorkCare